Jett Kickflare Jean - Washed Black

Hey, Thank you for taking the time to leave us with your feedback on our Jett Kickflare Jeans. Your review is really helpful for us to relay to our product team so amendments can be made where possible. I am so sorry these have not been as expected. Before purchase, we recommend taking your own measurements in accordance with our Body Measurement guide and comparing these to our Size Guide to help you find your perfect fit. If, however, once received, you feel these have not matched up to the measurements as shown, we recommend reaching out to our customer service team along with any images you can provide of the item laid flat, along with measurements so this information can then be forwarded to our product team for further review. Regarding return costs, we have a reduced cost of $28, which is considerably lower than what customers paid previously. We found that when customers were returning orders to us from the US with alternative couriers, they were being charged anywhere between $80-$200, which is why we've spent time working on a better returns solution so that we take on some fees. We also recommend checking with alternative couriers that may offer a cheaper alternative for you; this does not need to be FedEx or UPS. If you'd like to get in touch with our customer service team, they would be happy to offer any help and advice to reach a resolution. Please accept our most sincere apologies for any disappointment this may have caused. Kind Regards, P&Co