Delivery & Returns

Your parcel will be dispatched from our UK warehouse within 48 hours of placing your order. We try to dispatch all orders placed before 15:00 GMT on the same working day.

FREE UK SHIPPING ON ALL ORDERS OVER £70 / $95

Shipped by Hermes on a 2-3 working day tracked delivery service.

TRACKED STANDARD SHIPPING (UK Mainland only) £3.25 / $5

Shipped by Hermes on a 2-4 working day tracked delivery service.

NEXT DAY TRACKED SHIPPING (UK Mainland only) £4.95 / $7

Shipped by Hermes on a next working day tracked service. (Order by 3pm Mon-Thurs)

FREE STANDARD USA SHIPPING ON ALL ORDERS OVER $95 / £70

Shipped by TrakPak and should arrive within 4-7 working days, tracked service.

FREE EXPRESS TRACKED USA SHIPPING ON ALL ORDERS OVER $200 / £160

Shipped by FedEx and should arrive within 1-3 working days, tracked service.

 

STANDARD SHIPPING - $8 / £5.95
Shipped by TrakPak and should arrive within 4-7 working days, tracked service.

EXPRESS SHIPPING - $22 / £16
FedEx will deliver your order within 1-3 working days from dispatch, tracked service.

We cover all taxes and duties to countries within the European Union so you don't have worry!
If your shipping destination is in Europe but outside of the EU your order may be subject to taxes and duties. 

FREE TRACKED EUROPEAN DELIVERY ON ALL ORDERS OVER £70 / $95 
Shipped by TRAKPAK on a tracked  3-5 working days service.

FREE EXPRESS TRACKED EUROPEAN SHIPPING ON ALL ORDERS OVER £160 / $200*
Shipped by FedEx and should arrive within 1-3 working days, tracked service.

STANDARD DELIVERY £5.95 / $7
Shipped by TRAKPAK on a tracked 3-5 working days service.

EXPRESS SHIPPING* - £16 / $22
FedEx will deliver your order within 1-3 working days from dispatch, tracked service.

 

*Express Shipping is currently only available for selected countries, please see the available shipping methods at checkout for your country.

FREE TRACKED WORLDWIDE DELIVERY ON ALL ORDERS OVER £70 / $95
Shipped by TRAKPAK on a 5-10 working day tracked service.

FREE EXPRESS TRACKED WORLDWIDE SHIPPING ON ALL ORDERS OVER £160 / $200*
Shipped by FedEx and should arrive within 1-3 working days, tracked service.

STANDARD DELIVERY £6.95 / $9
Shipped by TRAKPAK on a 5-10 working day tracked service.

EXPRESS SHIPPING - £20 / $26*
FedEx will deliver your order within 1-3 working days from dispatch, tracked service.

 

Extended Returns

Orders placed between Thursday 16th November 2023 and Tuesday 12th December 2023 will have until January 12th 2023 to return any unwanted items back to us for a refund, providing the items are still in their original condition as described in our standard returns policy.

Regular Returns

We offer a 30 days return policy, as we are aware that sometimes it's not perfect. We have opted for this to ensure flexibility, but keep emissions down with unnecessary & excessive returns.

Anything returned outside of the 30 day period will not be eligible for a refund, and we will instead offer the customer a gift card; providing the items are in their original unworn condition. 

All shipping costs are the responsibility of the customer.

We now offer instant refunds for UK & EU customers. This means that you will be refunded as soon as your request is processed, rather than having to wait for the goods to arrive and be processed at the warehouse.

If your item is the incorrect size or you’d like to exchange your item for another, we also offer instant exchanges for UK & EU customers. Your new item will be sent out straight away before you send off your unwanted item, so you won’t have to wait to get the right item.

Scan the QR code or visit https://returns.reveni.io/p-co to select your refund type and process your return or exchange.

We are working on introducing instant refunds and exchanges to customers outside of the UK & EU, however,
customers will currently be required to wait for returned goods to arrive at our warehouse to receive a refund.

Scan the QR code or visit https://returns.reveni.io/p-co-usa to select your refund type and process your return or exchange.

Please follow further instructions through our returns portal.

1. Our returns address is: P&Co Clothing Returns Department, FedEx Cross Border, Anton House, Christy Way,
Basildon, Essex, SS15 6TR, UK.
2. Items that are returned and are no longer in their original condition are not eligible for a refund.
3. Discounted items where you applied a code at checkout are eligible for the full 30 day returns policy as normal.
4. Items purchased as part of an offer, for instance, “buy 2 get 1 free” or “buy 3 or more t-shirts to get 25% off”
must be returned in full to be eligible for a full refund.
5. Items purchased from our warehouse sample sales are non-refundable.
6. All P&Co Custom orders are final and non-refundable. This is due to the custom nature of the product
as it has been made to order.
7. We are always here to answer any questions regarding our products or your purchase.

 

If you still need help, please visit our Help Centre or get in touch via our Live Chat.